| Date | Action |
|---|---|
| 08/08/2026 18:05:44 | We are currently investigating an incident affecting the Indigo West connection between Perth and Singapore. Traffic on protected services and Internet Services will be rerouted through alternate paths. |
| 08/08/2026 21:26:22 | Our upstream carrier has advised that the system is hard down due to a Shunt fault. Additional diagnostics are underway at present. |
| 09/08/2026 02:30:22 | An incident affecting the Indigo West Perth-Singapore route has been identified. The root cause has been confirmed as a shunt fault within our upstream carrier's infrastructure. Our upstream carrier is actively working with their equipment vendor to conduct a detailed investigation and determine the full scope of the issue. We are monitoring this situation closely and maintaining direct contact with our upstream carrier. While we do not have additional details to share at this time, we are committed to keeping you informed as the investigation progresses. We will provide our next update as soon as we receive further information from our upstream carrier. |