Our upstream carrier has advised that they will be performing fibre splicing works at the following Points of Interconnect (POI): 2CFS (Coffs Harbour), 2MIR (Miranda), and 2GRN (Grafton). These works may affect nbn services to these POIs for up to 8 hours during the outage window.

NBN

We are currently investigating an incident affecting the Indigo West connection between Perth and Singapore. Traffic on protected services and Internet Services will be rerouted through alternate paths.

Intercapital/International Backhaul Networks

We have been advised by our backhaul carrier for 4KLG (Petrie), 4CAB (Caboolture), 4APL (Aspley) that they will be migrating services to new infrastructure as required which may affect nbn services to this POI for up to 7 hours during the outage window.

NBN

Opticomm is aware of an unplanned network outage impacting services. They are working to restore services as quickly and safely as possible. • Service Type Impacted: Network • Update: New outage • Disruption start time: 07/07/2026 10:00 AEST • Affected location and community: Exchange : Communities : • Suspected cause: Other • Impact: Offline • Next expected update: 07/07/2026 11:02 AEST • Estimated Service restoration date/time: 07/07/2026 13:00 AEST We understand the inconvenience this disruption may be causing and appreciate your patience.

We have had a large number of reports of outages on the Opticomm network in NSW. Opticomm are yet to release any outage information, yet are aware of the issue and are currently investigating. This is widespread and is on the Opticomm network itself.