| Date | Action |
|---|---|
| 05/06/2025 16:42:00 | We are aware of a service disruption and are actively working to resolve it. Updates will follow. |
| 05/06/2025 17:42:00 | Our teams are still investigating the issue. There's no ETR at this time. |
| 05/06/2025 18:02:00 | We’re seeing services begin to return to normal, though we’re still actively monitoring and investigating. Further updates will be posted as they become available. |
| 05/06/2025 18:21:00 | Apologies, services have dropped again. Our teams are actively investigating still. There is no ETR available at this stage. |
| 05/06/2025 19:05:00 | We're currently seeing significant packet loss across multiple links and are actively working to identify the root cause. ETR to be advised once available. |
| 05/06/2025 20:48:00 | We're continuing to investigate and are progressively narrowing down the root cause. At this stage, there is still no ETR. Apologies for the ongoing inconvenience, we’ll provide further updates as soon as possible. |
| 05/06/2025 21:11:00 | Issue has been isolated to a rouge broadcast on a Port in Sydney which affected endpoints in Melbourne and Sydney having a flow on affect nationally. Services have since been restored. If you have a service which has not restored, please power cycle your end user devices. |
| 07/06/2025 15:39:00 | Resolved |