BNG Failover Testing - Victoria

A remote failover test is being conducted to ensure our new BNGs correctly migrate in the event of a fault or hardware failure. We anticipate the failover may cause a disruption to services for up to 5-10 minutes while sessions migrate.

However, if your router is configured for IPoE with a long session timeout, you may experience an internet loss for up to 60 minutes. If you're actually awake either:

-Go to sleep (lol)
-Reboot your modem at around 3.10am and your internet should be restored.
-Send us an email containing weird memes which will confuse us while we're in a delirious state at 3am.

Affects approx 50% of residential NBN services in Victoria (any attached to BNG-A at the time of testing).